Dear Friends:
Some of life's irritants, like the grain of sand that motivates the oyster to form a beautiful pearl, can turn into self-growth opportunities. Great big monopolies? Indifferent or inadequate customer service? No problem - the trick of it is to be industrious!
Long hours of waiting on the telephone after navigating through a labyrinthine system of punching in numbers for various "choices" and "service options" (i.e. ways in which the company that you are furiously calling up can charge you additional fees without providing you with any actual real benefit at all ["Never pay another late fee! Get late fee protection for only $15.00 per month, and preserve your valuable credit rating!"] ) will occasionally be rewarded by establishing contact with another Human Being on the other end of the line.
When this happens, I feel like the lucky boy who found the golden ticket in his Wonka Bar, or like the happy hog having found a truffle in a blizzard.
I like to post brief status reports on http://ping.fm when I am struck with inspiration that I feel obligated to share with others. In 140 characters or less (and spaces do count), I can broadcast words of encouragement to those who are feeling defeated by the difficulty of life's experiences.
As soon as I had hung up the telephone with Comcast Cable Technical Services (by the way, I'd like to compliment them on their fine high-speed internet package -- but I can't, because they truly stink), I got back onto my computer and shot off the following little glimpses of a silver lining through an oftimes cloud-enshrouded world:
Hey there. Whatever doesn't kill us only serves to make us stronger. And... whatever does kill us, allows us to leave all of our financial obligations behind. Life (and death) are actually "can't lose" propositions if you can learn to see them in this way. So simple.
Let me know if you can do it. Even as I preach this brilliant coping strategy, I must admit that I still tend to resort to fear and anger when dealing with many of life's challenges. I am a big fan of ranting, too.
But the important thing is that I continue to try to improve. You should too.
Faithfully,
Douglas Castle
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